FAQ

How does the online store work?

In the online store you will find products and original works of Belin that you can add directly to your cart.

You will also find works of Belin where you will need personalized advice to be able to purchase them, in them you will find the button “Request Budget” through which you can request that we attend to you in a personalized way.

You will also find works of Belin where you will need personalized advice to be able to purchase them, in them you will find the button “Request Budget” through which pTo the information related to the work / product, you can find it in the section “Additional information” on the product page, such as: dimensions, artistic style, technique, information regarding its certificate of authenticity and information about the frame size you use or if it’s already framed.

On the product page you will find in addition to the visual information of the work, mainly divided into: product photo, photo detail and photo representation in space. All the visual material provided in each work is an accurate description of it, due to being a digital medium, the use of different screens or devices, can find variations. so we can’t consider it a contractual value.

Doubts with shipments or returns.
Is all of Belin's work present in this platform?

The size of Belin’s work is much larger than what is presented here. This channel aims to be the way to offer a selection of Belin works and products within everyone’s reach.

The rest of your work you can know it in a personalized way, or in some of the main galleries of the world with which we currently work, do not hesitate to contact us to know more about Belin’s work.

Do you ship worldwide?

Yes, we ship to all parts of the world, if you find it difficult to buy or your shipping country does not appear as an option please contact us at tienda-belin.es and we will process your order in a personalized way.

We ship worldwide, visit our shipping page and returns for details.

Are the works framed? Can I purchase the framed?

The works that are already framed will detail it in the “Framework” section within the “Additional information on the product page.

The works that are already framed will detail it in the section “Frame” within the “Additional information inIf the work is not framed and you want to frame it with us, you can find information about the size of the frame you need in the section “Additional information” on the product page (between: small, medium and large) to select it the correct frame when adding to the shopping cart.

Original works, certificate of authenticity and graphic reproduction.

All the works of painting, ceramics and sculpture are original works of Belin, you can confirm the originality of the work in the section “Additional information on the page of each product.

The graphic reproductions and therefore do not have a certificate of authenticity of the artist are the “prints” manufactured with the best materials and printing techniques and that are numbered and signed by the artist.

I need advice to choose my work?

We know that sometimes the doubts to choose the work or know more in depth any of its characteristics may arise, if these are not resolved in your technical information and you need us to advise you personally you can write us through the form telling us your needs and we will call you to provide you with all the information you need.

It is a free service part of our mission so that collectors can know everything they need to know about the work.

I have to make a gift, what is the best option?

Gifting art is a great idea, but it may not be easy.

Choosing a work that is for another person, a solution can be to select it based on your tastes, the space to which that work is intended and based on a budget. On the other hand there is the option to give away a gift card with which you can also recommend our personalized advice

Payment methods.

Payment methods. You can pay by credit card, debit card and through your PayPal account.

Depending on a certain value we offer the possibility to pay in installments. If you need information about this contact us through our contact page.

Can I cancel my order?

You can request the cancellation of your order before being sent through our contact form, indicating the reference of your purchase and your details. If the order has already been shipped, you can make the return within 14 days of receiving your work. The refund of the money will be executed once we receive the work and verify the correct condition of the work.

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